Privacy Policy

Privacy Policy & Data Responsibility Policy


Buchanan & Associates recognizes that technology has changed the nature and accessibility of business information, and the prospective use of that information. While committed to applying technology to improve access to information, we are strongly committed to protecting your online privacy.

The purpose of this statement is to inform you about the types of information we gather when you visit our web site, how we may use that information, whether we disclose it to anyone, the security precautions we take to protect your privacy, and how to contact us if you have questions or concerns.


This site provides links to other sites. This privacy policy applies only to Buchanan & Associates' web site. When you link to any other web site, you are subject to the privacy policy of that site. Visitors linking to another site are encouraged to examine the privacy statement of that site.

While Buchanan & Associates attempts to maintain current data throughout its website, we regret that this may not always be possible. Neither Buchanan & Associates, officer, nor strategic partner, even employee of Buchanan & Associates warrants the accuracy, reliability, or timeliness of any information published on this system; we do not endorse any content, viewpoints, products, or services linked from other systems to this site, and shall not be held liable for any losses caused by reliance on the accuracy, reliability, or timeliness of such information. Portions of such information may be incorrect, or not current. Any person or entity that relies on any information obtained from this site does so at his or her own risk.

Collection of Information

We collect information that is used for analysis and statistical purposes that help us better manage our clients' accounts within the SMALLBIZPRO™ system owned by Buchanan & Associates. We also collect information to assist us in service delivery while improving and enhancing clients' performance in the marketplace.

(1) Information collected for statistical purposes. We automatically collect electronically generated information about your visit to our site, such as the date, type of browser used, and technical Internet protocol data. We collect this information about each user session from our use logs, and refer to it for statistical purposes.

(2) Information provided when using our interactive forms and functions. This information may include such things as name, address, telephone number, e-mail address and other personal and business data, depending on that particular service you use. We collect only those data necessary to provide the service that you are requesting.

Disclosure to Third Parties

As a small business, Buchanan & Associates is governed by local governments, city, state, and federal laws; some information may be subject to public records laws. Any information that we receive through use of our web site is subject to confidentiality as well as the same provisions as if the information was provided on paper. Otherwise, we do not share our clients' personal and/or identifying information with any third party without your permission. Information obtained from clients is not reported or released to any outside parties unless we are legally required to do so in connection with law enforcement investigations or other legal proceedings. Further, we do not reveal any e-mail address information to third parties for independent use unless the client specifically authorizes Buchanan & Associates to do so.


No teaming partner or business strategic partners of Buchanan & Associates will be held liable for supporting this business-ready system...

No Sale of Client Data

Buchanan & Associates through its SMALLBIZPROonline business management tool or any other mechanisms, does not sell its clients' data through direct mail, marketing, or advertising or any other purposes for monetization.  We will not sell or clients' business data or personal information.


Buchanan & Associates' web servers contain state-of-the-art industry security precautions that prevent personal information from being stolen or tampered with. We limit employee access to personally identifiable information to only those employees who need access to perform a specific job. All employees are kept up-to-date on our security and privacy practices.

Use of Information

If you send us an e-mail message with a question or comment that contains personally identifying information, or fill out a form that transmits this information, we will only use the personally identifiable information to respond to your request and analyze trends. We may redirect your message to another business entity or person better equipped to address your questions or concerns.

In order to provide you with the ability to receive directed e-mail information in which you have expressed an interest, it is necessary for Buchanan & Associates to collect your e-mail address. This information is used only for e-mail distribution to the specific list or lists for which you have registered. By agreeing to use this service, you are granting us permission to send you periodic e-mails only about topics for which you registered. Buchanan & Associates will use your e-mail address only for this permission-based e-mail service.

Use of Cookies

We do not use "persistent" cookies to collect permanent information (please note: a cookie file contains unique information a web site can use to track such things as passwords, lists of pages you've visited, and the date when you last looked at a specific page, or to identify your session at a particular web site. A cookie is often used in commercial sites to identify the items selected for a specific shopping cart application). We use "non-persistent" cookies in applications that keep track of a user and make it possible for you to complete a form or use a function, but this cookie disappears when you finish filling out an application, or searching a database.

Control of Personal Information

While accessing our website online, users may decline participation at any time in any activity that asks for information (e.g., survey, e-mail, and e-commerce). Your choice not to participate will in no way affect your ability to use any other feature on our site. We also offer you the permanent option to unsubscribe from any and all "e-inform" mail lists maintained for our listserv service. Users may at any time choose to remove themselves from any list.


No application on any of Buchanan & Associates' websites specifically solicits information from minors or seeks to determine whether the visitor is a minor. Consequently, visitors should be aware that the collection of personal information requested from or volunteered by minors online or by e-mail will be treated in the same manner as information given by an adult. This information may become a public record, and as such may be subject to public access. We ask that parents guide and monitor their children (anyone who is 17 years old and younger) so that they don't mistakenly or erroneously provide personal or company information online to our web portal or on-line business management infrastructure system.


If you have any questions or concerns about this privacy policy or about the web site in general, you may e-mail Buchanan & Associates web manager at [email protected]